Account Manager

About Salty Seafood Company

Salty Seafood Company is a modern, data-driven seafood wholesaler supporting hospitality businesses, retailers, and home chefs with high-quality products, excellent service, and smart commercial insights. With locations in Curaçao, Bonaire, and St. Maarten, we build strong partnerships, strengthen our customers’ results, and create a professional yet warm customer experience. Our approach is based on close collaboration, clear processes, and a continuous focus on quality and growth. Every day, we strive to be better than yesterday. Together, we make each other and our customers stronger.

Your Role

As an Account Manager, you are the commercial driving force between Salty Seafood and our hospitality and retail customers in St. Maarten. You build strong, sustainable relationships and operate with a winner’s mindset: you see opportunities, seize them, and deliver, every single day. You are not a fast talker or a quick dealmaker, but a relationship builder with strong commercial instinct. You know your customers, their menus, their challenges, and the opportunities they may not yet see themselves. Through your reliability, initiative, and sense of ownership, you become their trusted partner, brand ambassador and growth specialist all in one.

Field 

• Managing relationships with existing hospitality and retail clients, from supermarkets, beach bars, Hotels to fine-dining restaurants 

• Advising on product assortment, menu optimization, food trends, and quality choices 

• Identifying commercial opportunities based on data insights and personal observations 

• Actively building and strengthening the Salty Seafood brand with customers 

• Acquiring new customers by building relationships, earning trust, and delivering value not through quick deals, but through sustainable partnerships 

• Handling complaints quickly and effectively in collaboration with the Inside Sales Officer 

Office

• Coordinating closely with colleagues like Inside Sales, Logistic Officer and the Branch Manager

• Creating meeting reports, quotations, cooperation agreements and action plans 

• Preparing client visits and pro active sales initiatives based on data analysis 

• Managing sales administration, reporting, and account planning

What Makes This Role Truly Interesting? 

In this role, you take full ownership of your customer portfolio and manage results on a daily basis. You work in a data-driven sales organization where decisions are not based on gut feeling, but on facts. You gain insight into revenue patterns, ordering behavior, product flow, and growth opportunities and you decide which actions are deployed immediately to win and grow. This is a role with room to succeed: you make real impact, clearly see your own results, and contribute visibly to the growth of Salty Seafood. Or as we like to say: Together, we’re shrimply the best.

Who You Are 

You are a flexible, commercial, and results-driven Account Manager with a proactive mindset. You combine a customer-focused and coaching approach with hands-on execution: you build strong relationships, motivate colleagues when needed, and stay actively involved in customer contact. You are analytically strong and data-driven, effortlessly translating KPI dashboards and commercial insights into concrete actions. You communicate clearly, negotiate convincingly, and bring experience from FMCG (Fast Moving Consumer Goods) or foodservice sales preferably within hospitality or retail.

Our Core Values 

• Trust: You build sustainable customer relationships and strong teams 

• Collaboration: You work closely with customers and colleagues to achieve the best results 

• Enjoyment: You enjoy what you do, even on busy days 

• Proactive: Taking initiative and thinking ahead comes naturally to you 

• Problem-solving: For every challenge, there is a creative solution 

• Quality: Everything you do meets the highest standards 

• A sense of humor: Who says hard work and laughter can’t go together?

What We Expect From You 

• Top priority: achieving your sales targets 

• Full command of sales data to monitor and steer your performance 

• Translating data into concrete sales actions and reporting back to the Senior Sales Manager 

• Taking full responsibility for your customer portfolio and actively following up on opportunities 

• Ability to move quickly, think creatively, anticipate change, and act decisively in a dynamic seafood market, with a strong sense of ownership 

• Smart use of tools such as ChatGPT for emails, customer preparation, analyses, and reporting 

• Openness to feedback and personal development getting better every day 

• The ability to take the right sales action at the right moment

What You Bring 

• HBO or WO level of working and thinking, preferably in a commercial field 

• Experience in hospitality, food wholesale, or a commercial B2B role 

• Social, approachable, and professional and yes, a love for good fish is a plus! 

• The ability to spot and seize opportunities where others may miss them 

• Comfortable working with data: you use it as your compass and translate insights into action 

• Strong communication skills; a good listener who thinks along with entrepreneurs 

• Open to feedback; you enjoy the freedom of being out in the field, while working in a structured way in the office

Training & Development 

At Salty Seafood, we believe quality starts with our people. That’s why we actively invest in your professional development. You will receive product training to fully understand our seafood range and, at the same time, start a focused Account Manager development program. In this program, you will work on all the skills that make you a strong commercial sparring partner: 

• Product and market knowledge 

• Communication and customer focus 

• Commercial and IT skills 

• Data-driven working and customer strategy 

• Advisory sales conversations and personal effectiveness 

• Administrative accuracy 

• Time management 

• Writing and managing your own account plan

We help you grow, so you can help our customers grow even more.

What We Offer You: 

• A market-competitive salary with an attractive bonus scheme 

• A one-year contract providing security and stability 

• Vacation days: 20 days per year, plus 4 additional days if you stay healthy throughout the year 

• Laptop and phone to work efficiently 

• Mileage reimbursement for customer visits 

• Training and development opportunities